1. Once the transportation starts, we will not issue a refund, and if the delivery is delayed, we will not take any responsibility.

2. Since the customized products are handmade, there may be some flaws, and it is impossible for us to perfectly restore the renderings. We will not make any refunds or returns.

3. Due to a mistake or lack of any house information, we will not issue a refund, you need to bear it yourself.

4. In the description of each product, we will mark: Returns: No Returns Accepted

5. We cannot be held responsible for product damage caused by the transporter.

6. If there is a problem with the product, you can request a partial refund, or you can pay the shipping cost and return the product to us, and we will refund you the full amount.